Terms for groups

Inquiry form:

• When making an inquiry, we ask that you fill out our standard inquiry form.
  This will make it easier for us to provide a good offer based on your wishes.
• There you will also be asked to confirm that you have read and accept the terms of
  this document
• After you have submitted the inquiry form, you will receive a response/quote from us.
  within the next few business days
• If/when you accept our offer, you will receive an order confirmation by email within the next few business days.

Participant and room allocation overview:

• Along with your order confirmation, you will receive a room map and a template for
  participant and room allocation overview which must be completed and submitted no later than 12
  days before the arrival date, this i.a. due to deadlines for ordering goods
• If you do not want to organize registration yourself, we can arrange a
  registration form that we send to you and which you can forward to your
  target group. Then we distribute them to the rooms.

Meals:

• Full board prices include 3 standard meals per day: breakfast + hot
  lunch/snack package + dinner (1 course + dessert). Arrival and departure day constitute a
  days in total.
• Any meals beyond this, e.g. packed lunches in addition to lunch at the hotel,
  Extra evening snacks or coffee breaks are included.
• It is desirable that groups stay within the hotel's standard limits for
  meal time and duration, if no additional fee applies
  • Breakfast: between 06.15 – 09.00 (09.30 during the summer holidays) Mon-Fri and between
    08.00 (07.30 can be granted, for example, to large groups with many families with children) –
    09:30 Sat – Sun. Max duration 1.5 hours per group
  • Hot lunch: earliest start 11:30, latest start 1:30. Maximum duration 1 hour.
    per group
  • Dinner/warm evening: earliest start 5:30 PM – latest end 8:30 PM. Max 1 hour
    duration for groups under 100 px, max 1.5 hour duration for groups over
    100px
  • Any meals later than 8:30 p.m. (e.g. simple evening meal) where the hotel takes
    Meal preparation incurs an additional fee due to unfavorable working hours:
    ▪ additional charge of 20% of the meal price per person per time for the preparation
    ▪ additional charge of NOK 500 per working hour per time for the clean-up
    ▪ Alternatively, the group can avoid the extra fee by providing their own food
    and/or the cleanup itself (e.g. coffee break) according to the current
    kitchen routines and training/instructions from staff.
• The hotel has standard menus for the different meal types that groups must deal with.
• The meal plan form is sent out with the order confirmation and must be submitted no later than 12 days before the arrival date, due to order deadlines. For more exclusive party dinners that require extraordinary order deadlines, a deadline of 30 days before the arrival date applies.
• Groups that are more or less alone in the hotel/fill the entire hotel can have as
  conditions that they arrange meals completely/partially themselves if they bring
  managers/personnel who have good experience with commercial kitchens. We would still like to clarify
  mealtime because it has to go along with the hotel's other operations.

Other programs:

• If you have a program, it would also be nice to have it sent along.
  with the participant and room allocation form and the meal plan form, we are
  prepared for when you are at the house, using the various living rooms, going out
  trip etc.

Non-smoking and alcohol-free hotel:

• The entire hotel and cabins, including rooms, common areas and entrances, are 100%
  smoke-free
• Violation of the smoking ban will result in a fine of NOK 2,500 per room, as well as any
  costs for additional cleaning or damage
• Alcohol is not allowed in the hotel.

Sustainability and environment:

Bjorliheimen works actively with the environment and sustainability, and all guests must follow the hotel's
routines:

Source sorting

• Residual waste should be placed in containers outside the kitchen entrance. Deposits should be placed in separate deposit bags.
• Missorting or littering in rooms and common areas may result in additional charges.
  cleaning fee.

Energy saving

• Lights should be turned off when leaving a room.
• Electric stoves and heaters should not be covered or moved.

Ventilation and windows

• It is permissible to air the room briefly and effectively, but windows should always be closed when the room is
  abandoned.
• If the staff discovers open windows when the group is out, the hotel has the right to
  to enter the room to close the windows for energy, safety and
  the technical operation of the building.

Rules of conduct during your stay:

• The group is obliged to take into account any other guests at the hotel when using the
  living room and other common areas
• Living rooms and common areas must be kept neat and tidy during the
  stay. This means that garbage, cups, glasses, belongings, etc. must be cleaned up.
  continuously and any crumbs/dirt/spills on the floor and furniture are wiped up immediately.
• At the end of the day, furniture/equipment in common areas that are also in use by other guests must be
  guests are reset to the default setup so it is ready for the next day
• We appreciate it if you knock off your shoes before entering.
  the hotel/cabins so that as little dirt and sand as possible is dragged in
• If the trash can in the room becomes full: tie the bag and hand it to the staff,
  and you will get a new bag. Remember to sort out the deposit that goes in your own deposit bag!
• Towels should be hung up to dry and used throughout your stay so far.
  it is possible. New towels are only provided in special cases or by arrangement

Rot time:

• Standard rotation hours are between 11:00 PM and 8:00 AM.
• At 11:00 p.m., a lock and fire extinguisher round will be conducted at the house and there will be silence and
  Nightly peace and quiet at the house until the day shift starts at the reception in the morning
• It is permitted to stay in common areas that are not connected to
  the bedroom wings beyond this, as long as it happens quietly and calmly
• The pianos should not be used between 10:00 PM and 9:00 AM.
• Out of consideration for other residents of the house, running and loud noise (e.g. music) are prohibited.
  bedroom wings not allowed at any time

Check-out procedures:

• For groups, the latest check-out time from hotel rooms/cabins is 10:00 a.m. on weekdays and
  11:00 on weekends. To ensure efficient checkout, keep costs down and thus prices down,
  and to reduce environmental impact, the following must be done at the hotel/cabins before departure:
• All trash from the rooms is collected in bags and taken out in containers. Note: deposit
  must be sorted separately!
• Bed linen is taken off and placed together on the floor of the room.
• Towels are gathered in a pile on the bathroom floor
• The bedrooms should be tidy and in normal condition.
• Common areas are cleared of trash and other objects, and furniture/inventory is cleaned.
  back to default layout
• Larger groups may be required to wash their dishes.
  living room/common area/cabins themselves (not applicable to hotel rooms). It
  This includes, in addition to other things, washing tables (including under the tablecloths) and other
  surfaces that have been in use, wash the bathrooms according to the hotel's instructions
  staff and vacuum all floors. This gives a 3% discount on your stay.
• Leaders/teachers must check and approve all rooms before departure.
• Any damage or shortages must be reported to reception before departure.

Vandalism, unrest and pollution:

• The group is responsible for order, calm and respectful behavior.
• Leaders/teachers are responsible for following up on participants throughout their stay.
• Vandalism, damage or abnormal soiling will be invoiced in full to
  the group's manager.
• In the event of serious incidents, the hotel may require the group to leave the hotel.
  immediately without refund.

Responsibility and safety:

• Group leaders are responsible for the safety and behavior of the participants.
• The hotel's general fire instructions and safety procedures must be followed at all times.
• The hotel has its own fire instructions that group leaders are required to follow (sent out).
• Emergency exits and escape routes must not be blocked. It is forbidden to have any belongings
  and objects standing in the hallway in the bedroom wings.

Awake night watchman:

• If it is 50+ px in the hotel, a night watchman/fire watchman must be on duty. This is
  initially not included for groups over 50px though.
• In most cases, we are happy to see larger groups provide a vigilant night watch themselves.
  who will act as a fire watch and ensure that nighttime silence is observed.
  The person must be over 18 years of age and will be given the necessary training by the hotel.
  staff in advance. There will also be staff who live in the area and who can
  be called if something happens. The night guard will be covered for the stay.
• If the group does not have the opportunity to provide a night watch themselves, they must
  Pay for the hotel to keep a watchful night watchman: 3000,- per night
• In some cases, it will be necessary for the sake of other guests in the house to
  The hotel itself takes care of the night watch, although the group could have handled it themselves.
  The hotel and the group then share the expenses: 1500,- each

Cancellation and changes:

• Cancellation of the entire stay later than 30 days before arrival will be charged 50
  % of total price
• Cancellation later than 14 days before arrival will be charged 100% of the total price
• Reduction in the number of participants of up to 10% can be made free of charge up to 7
  days before arrival date
• Any reduction beyond this will be charged in full.

Payment:

• A deposit or prepayment may be required for larger groups.
• The final invoice is sent after departure and is due within 10 days.

Exceptions to the terms and conditions:

• If there are special needs or circumstances that make it impossible
  to comply with the terms (e.g., enrollment deadlines because the request is sent later
  than these) exceptions may be made, but this must be clarified and agreed upon
  advance.

We wish you a safe, pleasant and rewarding stay with us.
Our goal is to create good and memorable experiences for everyone – in an environment that is pleasant,
clean, tidy and sustainable.

A warm welcome to Bjorliheimen Mountain Hotel!